“In fact, sometimes asking for help is the bravest thing we can possibly do.”
— Candice Jarrett
ALICE and 211 Resources: Find Your Next Step
If you are looking for support with everyday expenses or essential needs, these ALICE and 211 resources can help you explore your options.
This page introduces two separate resources for residents of Stephenson, Jo Daviess and Carroll counties. Choose a service below to learn more.
Two resources. Different ways to help.
You do not need to know every program name before getting started. Use the summaries below to find the information that fits your situation.
Find local services and referrals
211: Connect with local resources
211 is a free, confidential information and referral service available 24 hours a day. It connects you with organizations that may be able to help with:
- Food and essential supplies
- Housing, shelter and utilities
- Health care and mental health services
- Child care, employment and other everyday needs
Start here if you are unsure which organization to contact or want to explore available services.
211 provides referrals. Each assistance program has its own eligibility requirements and availability.
Understand financial hardship and assistance options
ALICE: When earnings do not cover the basics
ALICE stands for Asset Limited, Income Constrained, Employed. It describes households earning above the Federal Poverty Level but below the cost of basic living expenses where they live.
UWNI’s ALICE page includes information about financial hardship and its ALICE Mini-Grant application. The program considers one-time assistance for eligible working households facing an immediate essential need.
Start here to review the program guidelines, required documents and application information.
Assistance depends on eligibility and available funding. Approved payments go directly to verified vendors, rather than to individuals.
Not sure where to begin?
Call 211, text your ZIP code to 898211, or search the online directory for resources near you.
For questions about UWNI’s ALICE application, contact United Way at 815-232-5184 .